Refund Policy

At our company, we take pride in the quality of our custom-made magnets. Due to the custom nature of our magnets, we do not accept refunds. However, customer satisfaction is our top priority. If you are not completely satisfied with your order for any reason, please do not hesitate to contact us. We are committed to resolving any issues and ensuring you are happy with your purchase.

 

Damages & Issues

To ensure your satisfaction, please inspect your order immediately upon receipt. If you find the item to be defective, damaged, or if you received the wrong item, please contact us with in 48 hours of delivery. We are here to evaluate the issue and find a suitable resolution for you.

 

Shipping Policy

Order processing

• Order processing: 3-4 business days
• You will be getting email notifications with order status updates.
• If you order multiple sets or products, you may receive it in multiple packages.
• If you need to update your shipping info, please contact us as soon as possible. If your order is not packed yet, we will be able to update it.

US

• Most of our orders are shipped via USPS
• It takes 2-3 business days for continental US destinations and up to 4 business days for Alaska and Hawai